Vendor Manager

Job description

Responsibilities

• Source, evaluate, and select vendors/freelancers to meet business needs.
• Negotiate contracts, pricing, and service agreements to ensure cost-effectiveness and high quality.
• Manage and maintain strong relationships with vendors, acting as the main point of contact.
• Monitor vendor performance against contracts and SLAs, ensuring compliance with company standards.
• Collaborate with internal teams (HR, Recruitment, Procurement, etc.) to align vendor support with business objectives.
• Handle issues or disputes with vendors and provide quick, effective resolutions.
• Maintain accurate records of vendor contracts, invoices, and performance reports.
• Analyze data to identify trends, risks, and opportunities for cost savings or performance improvements.
• Stay updated on industry trends and sourcing tools, especially freelance platforms (Upwork, Fiverr, Toptal, etc.).
• Prepare regular reports and updates for management on vendor activities and outcomes.

Requirements

• 3:5 years of experience in vendor management, procurement, HR recruitment, or talent acquisition.
• Proficient in Microsoft Office and relevant software.
• Strong negotiation, communication, and stakeholder management skills.
• Experience managing contracts and SLAs.
• Knowledge of freelance platforms (Upwork, Fiverr, Toptal, etc.) and vendor sourcing tools.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Strong analytical and reporting skills.
• Bachelors degree in business, HR, Supply Chain, or a related field (Masters is a plus).
• Recruitment certificates/courses (a plus)